Archive for WEB

How is being an administrator of a social network

I was so curious when I heard about this idea. Actually this idea came from one of my group mates Sam and he said he came across with this during his research to library 2.0. Sam has found a library which is using Ning.com to maintain their own social network.

Ning has launched in October 2005 and it is a platform for creating your own social network. They say their passion is putting new social networks in the hands of anyone with a good idea. When users create free social networks on Ning, they run ads on the right hand side of every page to support the service and that’s their main source of income.

I created my own social network called We Fans during my mid semester break and it was so interesting. I created my own logo for my social network and also I created a favicon so it will be displayed in the browser. I thought creating a logo and a favicon will enhance the branding of the site. Then I added my friends and it was not that easy to attract them to use the network since there are very famous networks such as Facebook, My Space and they are very familiar with them and used to them.

We Fans home page

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We Fans logo

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We Fans favicon

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Anyway I wanted to see what level of privilege the users of We Fans get so I created another account using another email address to see what users can do. They can customise their own web page as they wish. And also they can add videos, photos, invite friends, email them, chat with members in the network, write blog posts, change their status, create groups and many more. Apart from user privileges an administrator is allowed to customise the home page of the social network, add applications, block members of the network if they misbehave, change the appearance, content management (make photos and videos can only be viewed by friends) and can use the site as a money maker (but have to purchase Go Ad-Free premium service for $24.95, They provide four other different premium services as well). They allow the administrators to add third party applications such as WordPress, Twitter, Box.net files, Google docs, Quick poker and dozens more. These applications include office tools, games, collaborative, E-commerce and fund raising. All these tools help to add an extra value to the social network.

I found some of the social networks using Ning for really good purposes

I hope organisations can use Ning.com to maintain their own social network, where they can keep contacts and update their users, customers, employees and suppliers. And also they can use this as an advertising tool for them selves.

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Aspects to concern when adapting Library 2.0

When I heard about library 2.0 I thought this trend has begun most recently. But it has four to five years history. Adapting to web 2.0 technology is not that easy where we have to concentrate on different aspects that can affect the outcome of library 2.0.

Michael Casey has first began to think of implication of web 2.0 for libraries in August 2005 but at that time he never imagined that others in the library community also wondering the same thing. www.librarycrunch.com is Caseys’ first library 2.0 blog launched in September 2005. Bloggers and librarians from around the world soon joined the discussions on their own blogs, at conferences and in their libraries. So it says how they were interested in adopting web 2.0 tools in their libraries since those days. They have conducted a survey in August 2006 to get feedback from librarians, library staff and library administrators. From this survey it is discovered the reasons for changing libraries to library 2.0. The challenges are:

• Losing the interest of the users
• No longer consistently offer the services users want
• Resistant to changing services that consider traditional or fundamental to library services
• No longer in the first place many of the current and potential customers look for information

From the above mentioned challenges we can see the libraries need to respond to customer demands more rapidly and to increase the response time in service creation. We can see library 2.0 is a model for library service that enables libraries to respond to constantly changing customer demand. According to Casey when we are adapting to library 2.0 there are few ingredients we should have.

• Constant and purposeful change – change is the key component of library 2.0 and we should consider the whether the organization is ready to change or will it be risky to change the library. And also there should be a purpose for the change. It shouldn’t take the change for the sake of change.
• User participation – when change occurs it is better to get customer involvement where it will help to gather their requirements and to identify their satisfaction.
• Reaching current and potential users – libraries have regular users and sporadic users. And also there is a very large population of library non-users. When implementing library 2.0 model it is better to consider all these types of users so it will help to attract more users in the future.

Each library’s community and structure vary to each other and the outcomes of library 2.0 will vary for each library. First step is to identify the position in the community you currently have. Here it is vital to understand the services currently provided to the customers are still on demand and required by the customers. Then the second consideration would be knowing the users of the library. Because the users of the library can be vary from library to library where their interests will differ too depending on the age group, study level and gender. Also it is discovered there are some libraries which do not have a mission statement and then it is difficult to identify what they are expecting to provide to their users and how they treat them. Before adopting web 2.0 technologies in to the library, the library should concentrate their mission statement and see whether they are doing changes to meet their mission statement. Community analysis is another aspect the library should concern when adapting to web 2.0 because community’s demographics and needs can assist you when deciding what directions your services will take and how you can best work towards library 2.0. And it is also interest to have an idea of library use trends which means to have stats on the services such as computer usage number, circulation figures and check out terminal counts that have been used more frequently. This will give an idea of which sections of the library is used successfully and why. Concentrating on the above mentioned aspect when adapting to library 2.0 will help in gaining successful outcomes as expected from the organization change. As mentioned before these aspects can differ from library to library where we have to do our own research on those aspects when planning to go with web 2.0 tools and technologies.

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Microblogging….

First of all lets have an idea what Microblogging is. Microblogging is similar to blogging but it restricts the characters that can be entered in the post to 140-200 generally. But it is the same in that  people utilize it for both business and individual reasons where it allows the subscriber to broadcast short messages to the other subscribers. Subscribers can read microblog posts online or request that updates be delivered in real time to their desktop as an instant message or sent to a mobile device as a text message.

The most famous tool for microblogging is Twitter and according to a research conducted by Pear Analytics, a San Antonio-based research firm has discovered the following stats.

  • More than 37 percent of tweets were conversational
  • Almost 9 percent had pass-along value
  • Only 5.85 percent of tweets were for self-promotion

Other than Twitter there are many more microblogging tools in the space and some of them are as follows. And all these tools have their own functionality and they differs to each other.

  • Pownce – Other than sharing the messages it allows users to quickly and easily share links, files, or events with any or all of his/her contacts
  • Tumblr – Similar to Pownce, users can share a variety of things, including text, photos, quotes, links, chats, or even videos.
  • Jaiku – Twitter’s closest competitor and most features and functions are similar.
  • MySay – Instead of text updates, users call MySay and say how they are doing today. Then, friends or family can listen via phone, e-mail, or the web.
  • Hictu – A service for video microbloggers
  • Moodmil – A way to express your mood or current state of being. A sliding scale facilitates this process, while a quick text update completes the personalized service.
  • Frazr – Very similar to Twitter and the main difference is one of language. Frazr is focused primarily on the French and German markets.
  • IRateMyDay – allows you the ability to (yes, you guessed it) rate your day on a scale of ‘Worst’ to ‘Great’. Users can also provide a short text update to accompany the rating.
  • Emotioner – It is a way to gauge your happiness on a scale of 1-10 (decimals included). As the name touts, it is a way to express and share your emotions and feelings with those around you.

There are many celebrities who use Twitter to let their fans know what they are doing at the moment and where they are performing at the moment. Also in the United States, Presidential candidate Barack Obama microblogged from the campaign trail using TwitterBarrak Obama.  Though it is an immerging trend in the society and most people adopt this technology I see an unsecured side of microblogging. Because if you want to know what someone doing through microblogging you nedd to have a hand phone or a computer with the internet. And also I feel if someone want to abuse some person he/she can do it using that persons’ name and without that persons’ knowledge. But these things are ignored compared to the benefits it gives….

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Future of Enterprise 2.0

Everyone is buzzing how they can use web2.0 technologies and tools in their business to enhance the profitability of the organisation. The question is will it really help the future of a business or will it just be a waste of a time and resources of an organization. According to my opinion it really depends on the way the organisation use the tool and the support it gets from the employees and the management. Of-cause this needs the support of a proper change management process within the organisation because most employees are not very familiar with the  technical tools and they have  less background in IT knowledge. There are many research programs out there to see what the influence will be of web2.0 for the future of the organisations.

According to Forrester research they predict the social networking tools and the internal wikis will make a greatest impact on workplace collaboration and this will result in spending $4.6 billion by the year 2013. And also they have discovered mashups will also be coming to the enterprise in a near future and it will also make a significant difference in the environment with $700 million market by 2013..

Web 2.0 tools in future

Web 2.0 tools in future

As the market for the web2.0 tools get expanded the vendors are getting the interest to use web2.0 in their products and services. As an example Microsoft and IBM are on the track of this emerging market environment. As an example Microsoft’s SharePoint includes wikis, blogs, and RSS technologies in their collaboration suite. And IBM offers social networking and mashup tools via their Lotus Connections and Lotus Mashups products and also the SAP Business Suite includes social networking and widgets. The following diagram shows annual sales of each web2.0 tools and technologies in future and it is believed that web2.0 will become a feature not a product.

According to the above diagram it is predicted web2.0 tools and technologies will reach $4.6 billion in 2013 (I am surprised and I think it is a big amount). More details can be found HERE.

These are the things I found about the future of Enterprise 2.0 and I would like to get to know more new things if there are….

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Enterprise 2.0 in Business

Most Organisations use web as a platform today and they think Enterprise 2.0 is critical or important to achieve business goals and objectives, but few organisations have clear understanding of Enterprise 2.0. Some time back people were buzzing about “What Enterprise 2.0 is?” but now they ask “How we can adopt Enterprise 2.0 in our business?” and “How did you use it in your business case”.

According to AIIM non-profit research firm, in a survey where 789 individuals have been involved more than 50% of knowledge workers consider Enterprise 2.0 to be “important” or “very important” to their business goals and success. Only 17% admitted that they have no idea what it is, compared to 40% at the start of 2008. Other findings of the report, which compares personal use and business use of social media sites such as YouTube, Facebook, LinkedIn and Twitter, include:

  • LinkedIn is twice as popular as FaceBook for business networking, and 68% think that professional networking on the web is vital to career progression.
  • 27% of people aged 18-30 consider Twitter is an important rapid-feedback tool for business. Only 7% of those over 45 agree.
  • 71% of respondents agree that it is easier to locate “knowledge” on the web than to find it within their internal systems.

More on AIIM research articles how businesses use Enterprise 2.0 can be found from AIIM web site.

A conference for Enterprise 2.0 community has been held in June 2009 in Boston and there they have ran so many activities such as workshops, discussions(online, live), key notes, conference sessions and etc;  to find out the emerge of Enterprise 2.0 in businesses today. Dion Hinchliffe offered a three-hour workshop and he said dozens of of software makers presented competing and collaborative products that are viable tools for bringing social computing within the enterprise. Some of the Enterprise 2.0 exhibitors who participated in this year expo can be found this video

More details on this conference can be accessed from the following link http://www.e2conf.com/

According to Hinchcliffe other patterns emerg from enterprise 2.0 implementations include the need for:

  • Community management, both in terms of technologies to track usage and behavior and community managers to use them
  • Social media guidelines for workers, with respect to the type of content posted and best practices for blogs, wikis or group pages
  • Change management methodologies
  • Driving adoption of E2.0 by commitment at the executive levels of an organization, especially CXOs, CIOs and CTOs
  • Governance of E2.0 communities, like “How do you remove a post or link? Or make one? Which tags should you never use?”
  • Measurement of outcomes, including ROI and social media metrics for usage and

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Is Twitter Useful?

I would like to make this topic open to my audience and I hope to receive your input for this.

Twitter can be classified under a micro blogging tool of web 2.0 technology. Today this is widely used in organisations as an enterprise 2.0 tool and it helps communication  between suppliers, employees and customers.

Do you all think twitter is an useful tool to be used within the organisations or do you think it is just a useless one and it only kills our time? According to my opinion sometimes I feel it does only kill our valuable time and of cause sometimes I feel it is a great tool to be used to help the collaboration within the organisation.I think it depends on the way we use the tool….

I would like to get some views from the readers about this topic…..

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Blogging Experience

What is a blog??? I feel a blog is similar to a web site but it has its own functionalities. It allows the writer to do more things in real time compared to a website. Specially it is more useful in social networking. The important feature of a blog is the readers can leave comments on the posts and that may add a value for the blog and may also help in improving the blog. Blogs are generally owned by an individual and normally written on topics of a specific area.Some people use their blog to share their thoughts, their experiences on a specific field and also as a diary.

So far I have nearly three weeks experience in blogging and I feel it is not very easy to maintain a blog. According to my opinion I think the writer of the blog should have good writing skills to make the blog readable for the audience and to share the information in an interesting way. And also when writing on special topics such as IT, Finance, Science and etc.  the writer should be more careful and have a good knowledge in that particular area. The information provided to the reader should be true and also should be given in a trust worthy manner to the reader. Writing posts in a blog  makes me read more articles and do more research on that particular topic so I get a thorough knowledge in what I am writing. But when you really enter to the scene as a real blog writer then I believe blogging can also become one of your favorite hobbies.

Some of the examples for good blogs are:

More about blogs can be found through this website……

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